Cleaning & Calibration
If you are having problems with your ventilator or would just like routine maintenance performed on it, send it in to us for our Calibration & Cleaning Service. Our knowledgeable technicians will service your machine and return it to you like new! We ask you contact us by phone at (413) 445-4263 or e-mail firstname.lastname@example.org. We will issue you a Return Authorization number after asking you a few questions. If you are considering this service, please have the following information available:
- Serial number of the item
- A name, phone number, and extension of the party to contact, should we have further questions
- A billing name, address, phone number, and PO number of the responsible party
- The name of the party to whom we should ship the item, their e-mail address, the shipping address, and the receiver's PO number if needed
We ask that you ship your item to the following address in this format:
239 West ST
Pittsfield, MA 01201
When shipping your unit to us, the entire unit should be placed and sealed in a plastic bag. Then bubble wrapped and double boxed to prevent damage. We will not need any power cords, hoses, adapters, bellows, housings, etc. (Unless you believe they are suspect).
If you are shipping to us your Anesthesia Workstation, the absorber must be emptied. Small bubble wrap type packing material should be placed within the confines of the clear acrylic cover, to prevent the cracking of an expensive item. The entire unit should be sealed in a plastic bag, bubble wrapped, and double boxed, as mentioned above for the ventilator.
Thank you for your time and interest in our program. Contact us today!