Hallowell EMC: Hallowell Engineering & Manufacturing Corporation


Hallowell Warranty Information 

All Hallowell EMC products are under warranty to be free of defects in material and workmanship for a period of time below based from the invoice date of the original purchase.

·       2002Pro and 2002:IEPro Ventilators – Two (2) years

·       Heated Hard Pads – Five (5) years

·       Anesthesia WorkStation One (1) year

        Tafonius and Tafonius Junior – One (1) year (also see below)

Please see the Limited Warranty Statement associated with each machine for additional details.

This warranty does not cover our units damaged by abuse or where the unit is operated outside the normal operationg conditions. Defective parts will be repaired or replaced at our option when sent postage paid and insured to Hallowell EMC accompanied by a copy of the original invoice and or proof of registration.  Hallowell EMC shall not be responsible for any other incidental contingent or conesquential charges or damages.

Troubleshooting questions, along with those concerning the operation of Hallowell EMC equipment, can be answered by calling us at 413-445-4263 between 8 a.m. and 4 p.m. EST or by email to info@hallowell.com.

We appreciate hearing your comments and questions. Thank you for your business.


Tafonius and Tafonius Junior Warranty Options

Manufacturers' Warranty

Hallowell EMC warrants Tafonius and Tafonius Junior to be in good working order and fit for the purpose intended for a period of one year from the date of delivery.   Annual Service and Extended Warranty options are as follows: 

Annual Service Option: $1,500 

The annual service fee will cover an on-site visit for a strip-down, tolerance checks, adjustments, re-assembly and a full system test.  Any worn/broken/missing parts will be replaced and charged at a discount rate of 20%. (e.g. split hoses, damaged sampling/pressure lines/seals and gaskets, rolling diaphragms, etc.)

1-year Extended Warranty Option: $2,200

The Extended Warranty  will cover the cost of the annual service as described above with a 20% discount for parts requiring replacement except as indicated in "Manufacturers' Warranty" and extends the manufacturer's warranty for a further year.  

For full details, terms and conditions, please refer to the Tafonius and Tafonius Junior Service Options, Agreements and Warranties.         


    

Hallowell EMC
239 West Street
Pittsfield, MA 01201
413-445-4263
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